Frequently Asked Service Questions

 

How do I schedule a service visit?

You can schedule an appointment by calling our Service Department directly at 410-535-1500 or online simply by using the online appointment scheduler.

Why won't my key turn in the ignition?

Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.

How do I reset my maintenance light?

Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out.

Do you have wireless Internet available in your waiting area?

Yes, Bayside Toyota offers free wireless Internet to customers waiting for service.

Why is my tire pressure warning light on?

Any time the tires are rotated or the tire pressures change this warning light comes on. Simply follow the instructions in your owner's manual to easily reset this light.

Is my keyless remote entry broken? It won't unlock the doors to my car.

You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key.

What does it mean when the yellow check engine light comes on?

This means that the computer in the vehicle is unable to accomplish something. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by a Toyota dealer in case the vehicle is in need of repairs.  You may bring your vehicle into our service department any time we are open and we will "read" your codes at no cost.

How long do you expect my service to take while I'm in the waiting room?

This clearly depends on the type of service you are having performed. For simple maintenance, it is generally safe to estimate the following wait times: 1 Hour - Basic Service (5K, 10K, 20K, 25K, 35K, 40K, .etc) 2 Hours - Intermediate Service (15K, 45K, 75K, 105K, etc) 4 Hours - Major Service (30K, 60K, 90K, etc)

Do you offer supplementary transportation to service customers?

Yes, our local courtesy shuttle will drop you off at home or work. We may also be able to arrange for a car to be rented - ask your service advisor for more details.